Legal

Privacy Policy

Effective Date: October 2026

Urban Dusk, operated by AD Enterprises, respects your privacy. This policy explains how we collect, use and protect information when you use our website.

1. Information We Collect

When you place an order or contact us, we may collect information such as your name, email address, phone number, billing and delivery address, and order details.

2. How We Use Your Information

We use this information to:

- Process and deliver orders

- Communicate with you about your orders

- Respond to customer enquiries

- Handle returns and refunds

- Improve our website and services

- Prevent fraudulent or unauthorized activity

3. Payment Information

Online payments are processed through Razorpay. Urban Dusk does not directly store your complete card, UPI or banking credentials.

4. Information Sharing

We may share necessary information with service providers involved in payment processing, order delivery, shipping and other services required to fulfill your order.

5. Cookies

Our website may use cookies or similar technologies required for website functionality, preferences and basic usage.

6. Data Security

We take reasonable measures to protect the information associated with your orders and interactions with our website. However, no online system can be guaranteed to be completely secure.

7. Your Information

If you have questions about your personal information or want to contact us regarding privacy, please reach out to us.

8. Contact Us

Business: AD Enterprises

Brand: Urban Dusk

Email: support@urbanduskshop.in

Phone: +91 8708618078

Location: Panipat, Haryana, India