Support
Contact Us
We're Here to Help
Have a question about a product, your order, shipping, returns, or anything else?
The Urban Dusk team is here to help. Send us a message and we'll do our best to assist you.
Whether you're looking for more information before placing an order or need help with an existing purchase, we're happy to hear from you.
Get in Touch
Customer Support
support@urbanduskshop.in
For product enquiries, order assistance, payment questions, shipping, returns, and general support.
Phone
+91 8708618078
For customer support and order-related enquiries.
For quick assistance with product or order questions, contact us through WhatsApp.
Business Hours
Monday – Saturday
10:00 AM – 6:00 PM IST
We aim to respond to enquiries as quickly as possible during our business hours.
Questions About Your Order?
If you're contacting us about an existing order, please include your order number in your message. This helps us locate your order and assist you more efficiently.
For delivery-related questions, you can also include the phone number or email address used when placing your order.
Helpful Information
Before contacting us, you may also find useful information in our:
FAQs
Find answers to commonly asked questions about products, orders and shopping.
Shipping Policy
Learn more about shipping and delivery.
Return & Refund Policy
Find information about eligible returns, exchanges and refunds.
We're Here for You
At Urban Dusk, we want your shopping experience to be simple and straightforward — from discovering a product to receiving it at your doorstep.
If you have a question, need assistance with an order, or simply want to know more about a product, reach out to us.
Urban Dusk
Thoughtfully chosen pieces for better-looking everyday spaces.
Email: support@urbanduskshop.in
Phone: +91 8708618078
We're happy to help.